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Apprentice – Contact Centre Agent

We have an exciting opportunity for you to join our administrative hubs to assist our growing Primary Care Community & Therapies Clinical Group in providing an effective/efficient comprehensive administrative service for clinical services such as sending out appointment letters, registering patients to the service and answering telephone queries.


Weekly wage
£10,296.00 to £20,319.00 Annually

Date posted
31 August 2023

Working week
3 shift pattern to provide administrative cover. Monday – Friday,8.00am – 6.00pm/18.00 on a rota basis which means 8.00am - 4.00pm, 9.00am - 5.00pm, 10.00am - 6.00pm shift cover each week along with weekend working to facilitate 7 day working.

Apprenticeship level
Business administrator (level 3)

Apprenticeship duration
21 Months

Reference Number

Possible Start Date


City Hospital,Dudley Road,B18 7QH