This course is designed for those who are currently working or would like to
work within the health and social care sector in a wide range of job roles. It
will provide you with the knowledge to answer a series of questions leading to a
Level 2 Accredited Qualification.
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Customer Service for Health & Social Care Settings Certificate Level 2
Level 2 - Intermediate
Customer Service for Health & Social Care Settings Certificate Level 2
There are 4 mandatory units to complete: 1 Preparing to deliver customer service in health and social care
settings 2 Teamwork in health and social care settings 3 Effective communication for health and social care 4 Understand the specific needs of customers accessing health and social care
services.