Lead with confidence! This course is designed for those who
are currently working or would like to work within the health and social care
sector in a wide range of job roles. On completion of the course, you will have
the knowledge and skills to lead your team with confidence. Plus, you will have
an accredited qualification.
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Principles of Team Leading Certificate Level 2
Level 2 - Intermediate
Principles of Team Leading Certificate Level 2
There are eight mandatory units to complete: 1. Principles of team leading 2. Understand business 3. Understand how to communicate work related information 4. Understand customers 5. Understand how to deliver customer service and resolve problems 6. Understand how to develop working relationships with colleagues 7. Understand health and safety procedures 8. Understand how to handle information and mail.